We're excited to help you get your carpets looking their best! Here are a few simple steps you can take to prepare for our visit:

Vacuum Ahead: Give your carpets, rugs, floors, and furniture a quick vacuum to pick up loose dirt.

Clear Surfaces: Remove any items lying on top of surfaces to give us easy access to the carpets.

Protect Fragile Items: Take away any easily breakable items from the area.

Secure Your Pets: Make sure your pets are safe and secure in another room.

We’re happy to help move small, light furniture. However, if you have larger, heavier pieces that require two people to move, please arrange to have those moved before our visit, or we can clean around them.

Thanks for helping us get everything ready!

To keep your home healthy and fresh, eXteam recommends the following carpet cleaning schedule:

✅ Annual Cleaning: At a minimum, have your carpets professionally cleaned once a year to maintain their appearance and longevity.

✅ High Traffic Areas: For areas with heavy foot traffic, aim for a cleaning every 6-12 months to keep them looking their best.

✅ Homes with Pets: If you have pets, consider a cleaning every 6 months to manage pet hair, dander, and any accidents.

✅ Allergy Sufferers: If someone in your household has allergies, clean your carpets every 3-6 months to reduce allergens and improve indoor air quality.

✅ Families with Kids: Homes with young children should clean carpets every 6-12 months to handle spills, dirt, and everyday messes.

Following these recommendations will help ensure your carpets stay clean, fresh, and in excellent condition, enhancing the overall health and comfort of your home.

At eXteam, we follow manufacturers' warranties and recommendations to ensure your carpet gets the best care. Using state-of-the-art equipment and techniques, we refresh your carpet's look and eliminate unwanted contaminants and dust mites that can affect indoor air quality. Our method guarantees the best possible cleaning results, leaving your home cleaner and healthier.

A stain protector is optional service and offers several benefits:

Prevents Stains: Creates a barrier to stop spills from penetrating carpet fibbers.

Easier Cleaning: Spills can be wiped up quickly before causing damage.

Extends Carpet Life: Protects against dirt and stains, keeping carpets looking new longer.

Maintains Appearance: Helps preserve the carpet's colour and texture, even in high-traffic areas.

Using a stain protector is a great way to keep your carpets clean and fresh.

Opting for professional carpet cleaning from experts like eXteam offers several advantages over renting a machine from the supermarket:

Deep Cleaning: Professional equipment provides a deeper clean, effectively removing dirt, stains, and allergens that supermarket machines may leave behind.

Expertise: eXteam certified technicians have the training and experience to handle various carpet types and specific cleaning challenges, ensuring the best results.

Cost-Effective: Renting a machine can often be more expensive when you factor in the rental fees, cleaning solutions, and your time. Professional services offer better value for a comprehensive clean.

Reduced Risk of Damage: Without proper knowledge, using a rented machine can lead to over-wetting, improper use of cleaning solutions, or other mistakes that can damage your carpet. Professionals know how to avoid these issues.

Time-Saving: Professionals can clean your carpets more efficiently, saving you the time and effort of doing it yourself.

Better Results: Expert cleaners use advanced techniques and high-quality products that achieve superior results, leaving your carpets looking and feeling fresher.

Safety: Certified technicians know how to use cleaning products safely, avoiding damage to your carpets and ensuring a healthier environment.

Prolonged Carpet Life: Regular professional cleaning can extend the life of your carpets by maintaining their condition and preventing premature wear.

Convenience: Hiring professionals means you don't have to deal with transporting heavy machines, buying cleaning solutions, or the hassle of doing the job yourself.

Overall, choosing expert carpet cleaning ensures a more thorough, effective, and convenient cleaning experience, giving you peace of mind, saving money, and protecting your carpets.

Hiring an eXteam certified technician for your carpet cleaning offers several key benefits:

Expertise: eXteam technicians undergo rigorous training, ensuring they possess the knowledge and skills to handle various cleaning challenges effectively.

Quality Results: With their specialized training, eXteam certified technicians use the best practices and techniques to deliver superior cleaning results.

Safety: Our certified professionals are familiar with safe handling and application of cleaning products, protecting both your carpets and your home environment.

Reliability: eXteam certification comes with a commitment to high standards and accountability, giving you peace of mind that the job will be done right.

Updated Knowledge: Our technicians stay current with the latest industry advancements, ensuring they use modern and efficient cleaning methods.

Choosing an eXteam certified technician ensures you receive top-notch service, safe practices, and excellent results for your carpet cleaning needs.

The drying time can vary, but generally, it takes about 4 to 8 hours for carpets to dry completely after professional cleaning. However, at eXteam Cleaning, we offer a special method that can have your carpet dry in as little as 30 minutes.

Here are some factors that can influence drying time:

Humidity: Higher humidity levels can slow down the drying process. Using fans or dehumidifiers can help speed it up.

Airflow: Good ventilation, such as open windows or running fans, can significantly reduce drying time.

Carpet Type: Thicker, denser carpets may take longer to dry compared to thinner ones.

Cleaning Method: Some cleaning methods leave carpets wetter than others. For example, steam cleaning usually requires more drying time than our rapid-dry method.

In most cases, you can walk on your carpet right away after cleaning.

To see if our 30 minutes-dry method is suitable for your carpet, ask our technician upon arrival. They will be happy to assess your carpet and let you know the best options for a fast and efficient cleaning.