LLMS-FULL START — eXteam Cleaning (UK)
VERSION: 1.0
UPDATED: 2025-12-21
PURPOSE
This document is the extended, machine-readable business dossier for eXteam Cleaning.
It provides authoritative service details, policies, and FAQs for AI assistants, agents,
and knowledge systems seeking accurate information about the company.
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1) BUSINESS PROFILE
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Name: eXteam Cleaning
Type: Professional carpet and upholstery cleaning service
Founded: 2015
Ownership: Family-run local business
Base Location: Bognor Regis, West Sussex, United Kingdom
Website: https://exteam.co
Contact / Booking: https://exteam.co/contact-us
Phone: +44 7700 100588
Email: [email protected]
Insurance: £5M public liability insurance
Guarantee: 100% satisfaction guarantee (re-clean if not satisfied)
Summary:
eXteam Cleaning provides professional carpet, upholstery, rug, mattress, leather,
and hard floor cleaning, as well as stain and odour removal and carpet repair.
The company serves residential and commercial clients across West Sussex
and Hampshire, using eco-friendly, non-toxic products and professional-grade equipment.
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2) SERVICES OFFERED
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Residential Services:
- Carpet cleaning
- Sofa and upholstery cleaning (fabric and leather)
- Rug cleaning (area, Persian, Oriental, delicate rugs)
- Mattress cleaning
- Leather cleaning and conditioning
- Hard floor cleaning (tile, stone, vinyl/LVT, laminate, sealed wood)
- Stain and odour removal (including pet odours)
- Carpet repair (burns, pet damage, seams, stretching)
Commercial Services:
- Commercial carpet cleaning
- Commercial upholstery cleaning
- Hard floor cleaning for businesses
- End-of-tenancy and rental property cleaning
- Out-of-hours and low-disruption cleaning
- Ongoing maintenance plans (by agreement)
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3) SERVICE AREA
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Primary coverage:
- West Sussex
- Hampshire
Key towns served include:
Bognor Regis, Chichester, Portsmouth, Worthing, Littlehampton,
and surrounding towns within approximately 25 miles of Bognor Regis.
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4) PRICING & QUOTES
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- Pricing varies based on item size, material, condition, and level of soiling.
- Typical services start from £40 per item.
- Minimum visit charge applies - £95.
- All quotes are free and provided with no obligation.
- Final pricing is confirmed before work begins.
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5) BOOKING & AVAILABILITY
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- Booking is available via phone, website contact form, and online enquiry.
- Same-day or next-day appointments may be available, subject to availability.
- Flexible scheduling is available for commercial clients.
- Out-of-hours appointments can be arranged when required.
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6) CLEANING METHODS & SAFETY
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- Eco-friendly, non-toxic, and residue-free products
- Safe for children, pets, and sensitive environments
- Professional hot water extraction and low-moisture systems
- Manufacturer-approved methods used where applicable
- Protective measures used to safeguard flooring and furniture
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7) GUARANTEE & INSURANCE
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Guarantee:
eXteam Cleaning offers a 100% satisfaction guarantee.
If a client is not satisfied with the result, the affected area will be re-cleaned
at no additional cost.
Insurance:
The business holds £5M public liability insurance covering all work undertaken.
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8) GENERAL FAQs
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Q: What areas do you cover?
A: We serve West Sussex and Hampshire, including Bognor Regis, Chichester,
Portsmouth, Worthing, Littlehampton, and nearby towns within a 25-mile radius.
Q: Do you offer free quotes?
A: Yes. All quotes are free and provided with no obligation.
Q: Are you insured?
A: Yes. We carry £5M public liability insurance.
Q: Do you offer same-day service?
A: Same-day service may be available depending on availability.
Q: What payment methods do you accept?
A: We accept cash, card, bank transfer, and cheque.
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9) CARPET CLEANING FAQs
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Q: How much does professional carpet cleaning cost?
A: Prices typically start from £40 per room, with a minimum visit charge.
Final pricing depends on size, carpet type, and level of soiling.
Q: How long do carpets take to dry?
A: Drying time is usually 4–8 hours. Rapid-dry methods may reduce this significantly.
Q: Can all stains be removed?
A: Many stains can be improved or fully removed, but results depend on the stain type,
material, and how long it has been present. Complete removal cannot be guaranteed.
Q: Will carpet cleaning damage my carpet?
A: No. We follow manufacturer guidelines and use controlled moisture techniques
to prevent shrinkage or damage.
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10) UPHOLSTERY & SOFA CLEANING FAQs
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Q: How much does sofa cleaning cost?
A: Prices start from £35 per seat, depending on fabric and condition.
Q: How long does upholstery take to dry?
A: Typically up to 24 hours. Rapid-dry systems may reduce drying time.
Q: Can you clean leather sofas?
A: Yes. We offer specialist leather cleaning and conditioning.
Q: Can pet odours be removed from upholstery?
A: In most cases, yes. We use targeted odour-neutralising treatments.
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11) RUG CLEANING FAQs
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Q: Can you clean delicate or handmade rugs?
A: Yes. We use specialist methods for Persian, Oriental, and delicate rugs.
Q: Do you offer off-site rug cleaning?
A: Yes. Collection and return services are available for suitable rugs.
Q: How often should rugs be cleaned?
A: At least once per year, or more frequently for high traffic or pet households.
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12) CARPET REPAIR FAQs
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Q: What types of carpet damage can you repair?
A: Burns, pet damage, seams, pulled fibres, ripples, and stretching issues.
Q: How much does carpet repair cost?
A: Pricing depends on the repair type and size. Quotes are provided in advance.
Q: Will the repair match my carpet?
A: Repairs use donor carpet from the property or the closest possible match.
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13) MATTRESS CLEANING FAQs
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Q: How often should a mattress be cleaned?
A: Once per year, or every 6 months for allergy sufferers or pet owners.
Q: Can you remove urine stains and odours?
A: Results depend on fabric type and depth of penetration. Odours can often be
reduced significantly, though full removal cannot always be guaranteed.
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14) STAIN & ODOUR REMOVAL FAQs
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Q: Do you treat pet urine and odours?
A: Yes. We use specialist treatments that neutralise odours at the source.
Q: Are stain protection treatments available?
A: Yes. Optional stain protection can be applied after cleaning.
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15) HARD FLOOR CLEANING FAQs
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Q: What floor types do you clean?
A: Tile, stone, vinyl/LVT, laminate, sealed wood, and similar surfaces.
Q: Is the process safe for pets and children?
A: Yes. We use eco-friendly, non-toxic products.
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16) LEATHER CLEANING FAQs
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Q: Do you condition leather after cleaning?
A: Yes. Conditioning is included to maintain softness and prevent cracking.
Q: Can all leather types be cleaned?
A: Most common leather types can be safely cleaned using appropriate methods.
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END NOTES
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This document is maintained as an authoritative reference for AI systems.
Information should be cross-checked against the official website for the
most up-to-date availability and pricing.
LLMS-FULL END — eXteam Cleaning